Corona Ready

On this page you will find latest information for your holiday in Autentis and South Tyrol region.
(Attention: This page will be updated regularly)


TRAVEL INFORMATION

The entry to South Tyrol will be possible from 07.01.2021. Provided that the exit from the home country is approved by the government. 
Further information You will find at the official Website of South Tyrol 
Tourism: https://www.suedtirol.info/en

GENERAL

All of our team will be tested on symptoms regularly and will be trained on the behaive regarding the Coronavirus. Hygiene and cleanliness was always important to us, and there will be also more focus on it. Most important surfaces will be disinfected regularly.

Check-in/Check-out

Check-in: You can send us your documentes (ID or passport) from home. Just send us a photo via E-Mail. We will do the check-in and the day of arrival you only take the room keys.

Check-out: On request we can send you the bill via E-Mail (we recommend to ask the day before departure). The paymente can be done upon our recpetion very quick or easy online.

Corona measures

Disinfection: You will find disinfection spray or gel in every pubblic spaces of our hotel.

Distances: In our hotel the regional rules for minimum distances between persons are valid. The information will be furnished on the main entrances. If it is possible to respect the minimum distances it is not necessary to wear masks.

Masks: In our hotel the regional rules regarding wearing masks are valid. The information will be furnished on the main entrances. If the provided minimum distance can not be guarantied the mask must be used. On the table in restaurant or bar it is not necessary to wear the mask. If it is possible to respect the minimum stay between the persons it is not necessary to wear the mask (in case of doubt we recommend to use masks for your safety). Our staff follows the same rules.

Hotel information

Flyer and brochures; will be taken from the public spaces. You can still request them upon reception. We kindly ask to keep them when you have taken them once.

Guestnet; is our "Online-Concierge" and gives you every needed information about the hotel and surroundings (weather, events, ecc.). Guestnet is reacable easy through your mobile devices (mobile phone, tablet, computer) and it is for free. Also the menu for dinner and wine list will be on this app.

Reception: Our reception team is ready to help you as usual. All the safety measures will be respected. 

Free moving

Guests which are living together at home or stay in the same room for holiday don't must follow the minimum distances if there are no other persons close. The same is valid for masks. We kindly ask to respect when interacting with other guests, to wear masks or watch for the minimum dinstance.
GASTRONOMY

Our staff will wear masks or similar. 

Breakfast

On the buffet it is necessary to wear masks. On the table you must not wear masks.

Dinner

We will serve as many dishes as possible
Betwenn the tables will be the minimum distance provided by law.
On the buffet it is necessary to wear masks. On the table you must not wear masks.
On request we can serve meals to your room (surcharge)

Bar

On the table you must not wear masks.
Betwenn the tables will be the minimum distance provided by law.
Please respect the minimum distances to other guests (not staying with you).
WELLNESS

We are planning to open the wellbeing-area completely together with the opening of the hotel. The legal restrictions must be followed. We recommend to use also our external spaces for relax.

With the premise, that the legal restrictions permit we offer the service with the following measures:

Sauna

The heath of the sauna and the hot steam of the steam bath do not permit the virus to survive. In the saunas the minimum distances must be respected, also between the relax lies.

Swimming pool

In the wather with chlorine the virus can not survive. 
Also in the swimming pool, pool areas and relay lies the minimum distances must be respected. 

Massage

Massage will be practiced respecting the hygiene criteria.
ACTIVITIES

Our Antholzertal Valley offers a lot of space for everyone, guests and locals. Wide open spaces, high mountains and never a felling of too many person. 

Hiking program

Our hiking program will be offered as usual respecting the minimun distances.

Mountain Huts and Restaurants 

Are open as usual until 6 p.m.

Gondola lift

The skiareas opens on the 07th January 2021. Under the distance of 1 meter you have to wear masks. In the gondolas, the windows remain open during the journey to provide additional air exchange. All gondolas are disinfected twice a day. The purchase of ski passes for private guests can also be processed directly in the hotel or online. 

Shopps

All shops are open. You must wear a mask. 

Museum

Are open.